Stop Negotiating with Yourself
As a vCIO, your job is to provide strategic technology guidance that helps your clients reduce risk, increase productivity, and drive their business forward. Yet too often, I’ve seen my vCIOs talking themselves out of proposing the best solution before the conversation even begins. They assume the client will balk at the price, so they […]
Custom GPTs for PropelYourMSP
At PropelYourMSP, we’re all about making you more efficient as a vCIO. That’s why we’ve created 3 Custom GPTs designed to save you time. Whether you’re putting together client current situation and vision slides, building audit questions, or setting up project templates, these AI-powered tools will make it a lot easier. PropelYourMSP Slide Builder – […]
Are you deploying Microsoft 365 or setting yourself up to lose clients?
For many MSPs, deploying Microsoft 365 means migrating emails and files to the cloud, setting up 2FA and conditional access, and calling it a day. But if that’s all you’re doing, you’re leaving a massive opportunity on the table and creating a pain point another MSP can use to steal your client. The real question […]
Stop Thinking IT—Start Thinking Business Outcomes
The Challenge We All Face as vCIOs As vCIOs, we love tech! But let’s be honest: clients don’t care about IT like we do. For them, it’s about one thing: how IT makes their business better. Here’s the real question: Are we truly delivering what they care about? From IT Projects to Business Results Let’s […]
How can vCIOs get clients truly engaged in their IT strategy?
Quarterly Business Reviews (QBRs) are vital for building long-term client relationships and ensuring their IT strategy aligns with their business goals. But how can your vCIOs get your clients truly engaged? Simple: Have your vCIOs lead a Strategic Alignment Session with them once a year. What is a Strategic Alignment Session? A Strategic Alignment Session is a […]
vCIO Strategic Alignment Cheatsheet
Asking the right questions is crucial for the success of an alignment session. To help you get the most out of these meetings, we’ve put together a comprehensive vCIO Strategic Alignment Cheatsheet. Download the cheatsheet and take your QBRs to the next level by turning these sessions into valuable, strategic conversations.
vCIO Department Strategic Alignment Cheatsheet
Asking the right questions is crucial for the success of an alignment session with a specific department. To help you get the most out of these meetings, we’ve put together a comprehensive Department vCIO Strategic Alignment Cheatsheet. Download the cheatsheet and take your QBRs to the next level by turning these sessions into valuable, strategic […]
The vCIO Playbook Part 2 – Mindset
To excel as a vCIO, adopting the right mindset is crucial. Let’s explore effective strategies for creating strong client relationships and establishing yourself as an indispensable, trusted tech advisor. Start Strong with Strategic Alignment The cornerstone of your role as a vCIO is a profound understanding of your client’s business. This understanding starts with […]
The vCIO Playbook Part 1 – Goals
Starting a role as a vCIO can be both exhilarating and daunting. Understanding the details of vCIO services and identifying your initial steps are critical to your success. This guide will demystify the vCIO role, highlighting its pivotal goals and outlining a process to excel in delivering value to your clients. The Goals of […]
From Shock to Awe: How We Transformed Our MSP into a User-First Powerhouse
In 2003, we started our MSP, but it wasn’t until a startling wake-up call a few years back that I truly understood the core of our business. This moment of clarity was precipitated by an unexpected phone call: a valued client of over ten years, who contributed significantly with $14K in MRR, announced their decision […]
