In our MSP, we keep hearing the same thing from clients lately:

“We know we should be using AI… but we don’t know where to start, and we’re not sure what’s actually safe.”

Meanwhile, their teams are already copying sensitive info into public AI tools because they’re just trying to work faster, and they don’t realize there’s a safer option built right into what they already use.

Here’s the part most clients have no clue about:

Copilot 365 Chat (powered by GPT-5) is already included in Microsoft 365.
No add-ons.
No extra costs.

And Microsoft quietly rolled it out across basically all the core apps:

• Outlook

• Word

• Excel

• PowerPoint

• OneNote

This is one of the biggest changes Microsoft has pushed into 365 in years, and somehow most businesses missed the memo entirely.

The best part?
It’s secure, and it actually works really really well!

vCIOs: This is what your clients need to hear right now

“Copilot 365 Chat is included in your Microsoft 365 subscription you already pay for. It’s inside the apps you use every day. And it’s the safest, simplest way for your team to start using AI. Let’s get your people using it.”

Don’t assume they know. Because they don’t.

This is the moment to:

• Make sure clients understand Copilot Chat is included

• Reassure them it’s secure

• Show them it’s already in the tools they use

• Stop the risky copy/paste behavior into public AI tools

• Help them get value out of their Microsoft 365 investment

Clients want AI.
They just need someone they trust to point them in the right direction.

This is a massive opportunity for you as a vCIO to position yourself as your clients’ AI guide, do not miss it!

Get them using Copilot Chat. It’s the easiest win you can give a client in 2025.